At Quick Lease Car Rental LLC (“Quick Lease,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request a quotation, make a booking, rent or lease a vehicle, use our services, or otherwise interact with us.
This Privacy Policy explains how Quick Lease collects, uses, stores, protects, and, where necessary, shares personal data through quicklease.ae, our digital platforms, customer communications, and our car rental and vehicle leasing operations in the United Arab Emirates.
This Privacy Policy is intended to provide transparency about our data practices and should be read together with our Terms & Conditions, Rental Agreement, Leasing Agreement, Cancellation and Replacement Policy, Cookie practices, and any other applicable contractual terms.
Quick Lease is committed to handling personal data in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data, to the extent applicable to our processing activities. The UAE Personal Data Protection Law establishes a framework governing the processing and protection of personal data and provides individuals with various rights concerning their personal information.
1. About Quick Lease
Quick Lease Car Rental LLC is a UAE-based car rental and leasing company providing vehicle rental and mobility-related services to individuals, tourists, residents, businesses, and other customers.
Our services may include daily car rentals, weekly car rentals, monthly car rentals, long-term vehicle leasing, corporate leasing, personal leasing, lease-to-own arrangements, chauffeur-related services, and other services made available through our website or customer service channels.
Our website currently identifies Quick Lease Car Rental LLC as the merchant entity and provides customer contact and branch information for its UAE operations.
2. What Personal Data We Collect
Depending on how you interact with Quick Lease, we may collect different categories of personal information.
Information You Provide Directly
When you contact us, request information, make an enquiry, submit a booking request, rent or lease a vehicle, or communicate with our team, we may collect information such as:
· Full name
· Email address
· Telephone or mobile number
· Residential or correspondence address
· Nationality, where required for a legitimate business or legal purpose
· Driving license information
· Identification or passport information where required for vehicle rental or leasing
· Visa or residency-related information where required
· Company or employer information for corporate customers
· Billing and payment-related information
· Vehicle booking and rental information
· Leasing and contract information
· Information contained in customer communications
· Information you voluntarily provide through forms, emails, telephone calls, WhatsApp, or other communication channels
We will only request information that is reasonably necessary for the relevant purpose.
Vehicle Rental and Leasing Information
When you rent or lease a vehicle from Quick Lease, we may process information relating to:
· Booking dates and duration
· Vehicle preferences
· Rental or lease agreements
· Vehicle collection and return information
· Mileage and usage information
· Vehicle condition and inspection records
· Accident or damage reports
· Traffic violations and related information
· Salik and toll-related information
· Parking-related charges
· Payment and transaction records
· Insurance-related information
· Customer service and complaint records
Some of this information may be required to fulfil contractual obligations, administer your rental or lease, protect our legal interests, comply with applicable UAE requirements, or respond to requests from competent authorities.
3. Information Collected Automatically
When you visit quicklease.ae, certain technical information may be collected automatically through our website, hosting environment, analytics technologies, cookies, and similar technologies.
This may include:
· IP address
· Browser type and version
· Device type
· Operating system
· Approximate geographic information derived from technical data
· Pages visited
· Time spent on pages
· Referring website or source
· Website interaction information
· Date and time of visits
· Technical performance information
· Cookies and similar identifiers
This information helps us understand how visitors use our website, identify technical issues, improve website performance, maintain security, and improve the overall customer experience.
4. How We Use Your Personal Data
Quick Lease may use personal data for legitimate and clearly defined business purposes, including:
· Processing rental and leasing enquiries
· Providing quotations and availability information
· Confirming and managing vehicle bookings
· Preparing rental and leasing documentation
· Verifying customer identity and eligibility
· Verifying driving license and identification information
· Providing vehicles and related services
· Processing payments and refunds
· Managing deposits and applicable charges
· Communicating with customers regarding bookings and contracts
· Providing customer support
· Managing vehicle collection, delivery, return, inspection, and replacement processes
· Managing accidents, damage, traffic violations, tolls, and related matters
· Maintaining business and financial records
· Detecting, preventing, and investigating fraud or misuse
· Protecting our vehicles, employees, customers, systems, and business interests
· Complying with applicable legal and regulatory obligations
· Responding to lawful requests from government authorities, courts, police, insurers, or other competent bodies
· Improving our website, services, fleet, and customer experience
· Conducting internal analysis and reporting
· Managing complaints and disputes
· Sending service-related communications
· Sending promotional communications were permitted and where the applicable legal requirements have been satisfied
We will not use personal data for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
The UAE Government explains that the Personal Data Protection Law establishes controls for processing personal data and provides individuals with rights including correction and the ability to object to or restrict certain processing.
5. Legal Basis for Processing
Depending on the circumstances, Quick Lease may process personal data on one or more lawful grounds recognized under applicable UAE law.
These may include:
· Your consent
· Taking steps at your request before entering into a contract
· Performing a rental, leasing, or other contract with you
· Complying with a legal or regulatory obligation
· Protecting legitimate business interests, where permitted by law
· Protecting the safety, security, rights, or property of Quick Lease, customers, or other persons
· Responding to lawful requests from competent authorities
· Other lawful grounds recognized under applicable legislation
Where consent is the appropriate legal basis, you may have the right to withdraw your consent, subject to applicable legal or contractual limitations.
6. Marketing Communications
If permitted by applicable law, Quick Lease may use your contact information to communicate information about our services, promotions, vehicle offers, rental packages, leasing opportunities, and other relevant products or services.
You may request to stop receiving promotional communications at any time.
A request to stop marketing communications will not necessarily stop essential service communications. For example, we may continue to contact you regarding an active booking, rental agreement, lease, payment, vehicle return, accident, complaint, or other transaction-related matter.
The UAE Government notes that the consumer-protection framework includes protections concerning the use of consumer data for marketing.
7. Cookies and Similar Technologies
Quick Lease may use cookies, pixels, analytics technologies, and similar tools to operate and improve our website.
Cookies may help us:
· Remember website preferences
· Understand website traffic
· Measure website performance
· Improve navigation
· Identify technical problems
· Understand how visitors interact with our content
· Support analytics and reporting
· Improve marketing effectiveness where applicable
Some cookies may be essential for the operation of the website, while others may be used for analytics, functionality, or marketing purposes.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Analytics and Website Technologies
Quick Lease may use third-party analytics, advertising, website-performance, security, hosting, or technology services.
These services may process technical or usage information according to their own terms and privacy policies.
Where third-party technologies are used, Quick Lease seeks to implement reasonable measures to ensure that personal data is processed appropriately and for legitimate purposes.
9. Payment Information
When you make a payment through Quick Lease or an authorised payment service provider, payment information may be processed by the relevant payment provider.
Where applicable, payment card information may be processed directly by authorised payment processors rather than being stored by Quick Lease.
Quick Lease does not intend to sell or rent customers' payment information or personal data.
Customers should never provide payment-card PINs, passwords, one-time authentication codes, or other confidential security credentials to Quick Lease personnel through unsecured communication channels.
10. Sharing Personal Data
Quick Lease does not sell or rent personal information to third parties as a business practice.
However, we may disclose or share personal data where reasonably necessary for legitimate business, contractual, operational, legal, or regulatory purposes.
Recipients may include:
· Payment processors
· Insurance providers
· Vehicle manufacturers or service providers
· Vehicle maintenance and repair providers
· Technology and hosting providers
· Website and analytics providers
· Customer-service providers
· Professional advisers
· Legal advisers
· Auditors and accountants
· Business partners where necessary to provide a requested service
· Government authorities
· Police and traffic authorities
· Courts and regulatory authorities
· Fraud-prevention or security service providers
· Debt-recovery or collection service providers where legally permitted
· Prospective purchasers, investors, or entities involved in a corporate transaction
We seek to ensure that information is shared only where there is an appropriate legal, contractual, operational, or regulatory reason for doing so.
11. Traffic Fines, Tolls, Accidents and Legal Compliance
When you rent or lease a vehicle from Quick Lease, certain personal information may need to be processed or disclosed in connection with traffic violations, road tolls, parking charges, accidents, insurance claims, vehicle damage, investigations, or other matters relating to the use of the vehicle.
Where required or permitted by applicable UAE law, relevant information may be provided to competent authorities, insurers, service providers, or other authorized parties.
This may include information necessary to identify the relevant customer or authorized driver and administer the associated matter.
12. Data Retention
Quick Lease retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including:
· Providing services
· Maintaining customer and contractual records
· Meeting accounting and financial requirements
· Complying with legal and regulatory obligations
· Resolving complaints and disputes
· Establishing, exercising, or defending legal claims
· Preventing fraud and misuse
· Maintaining appropriate business records
Retention periods may vary depending on the nature of the information, the relevant transaction, applicable legal requirements, and legitimate business needs.
When personal data is no longer reasonably required, Quick Lease will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
13. Data Security
Quick Lease takes reasonable technical, organizational, and administrative measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include access controls, authentication procedures, secure systems, monitoring, staff controls, data-management procedures, and other appropriate safeguards.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when submitting personal information online and should avoid sending highly confidential information through unsecured channels unless specifically requested through an appropriate secure process.
14. Data Breaches and Security Incidents
If Quick Lease becomes aware of a personal-data security incident that requires notification under applicable UAE law, we will assess and respond to the incident in accordance with applicable legal and regulatory requirements.
Where required, we may notify affected individuals and/or relevant authorities within the applicable legal framework.
15. International Data Transfers
Quick Lease may use technology, hosting, payment, analytics, communication, or other service providers that process information in locations outside the UAE.
Where personal data is transferred outside the UAE, Quick Lease will take appropriate steps to ensure that such processing and transfer is conducted in accordance with applicable UAE data-protection requirements.
The UAE Personal Data Protection Law specifically addresses cross-border transfers and sharing of personal data and establishes requirements applicable to such processing.
16. Your Privacy Rights
Subject to applicable UAE law and any relevant exceptions, you may have rights concerning your personal data.
These may include the right to:
· Request information about the personal data we process;
· Request access to certain personal data;
· Request correction of inaccurate or incomplete information;
· Request deletion or erasure where legally applicable;
· Request restriction or cessation of certain processing;
· Object to certain types of processing, including direct marketing where applicable;
· Withdraw consent where processing is based on consent;
· Request information about how your data is processed;
· Request information regarding certain third parties or categories of recipients;
· Raise a complaint concerning the processing of your personal data.
The UAE Personal Data Protection Law provides data subjects with information rights, including information about categories of personal data processed, processing purposes, recipients, retention controls, correction/deletion/restriction procedures, and certain cross-border processing safeguards.
The law also recognizes a right to object to and stop certain processing, including processing for direct marketing, subject to the applicable legal framework.
These rights are not absolute and may be subject to applicable legal, contractual, security, regulatory, or evidentiary requirements.
17. How to Submit a Privacy Request
If you want to access, correct, update, delete, restrict, or otherwise exercise an applicable privacy right concerning your personal data, please contact Quick Lease using the contact information below.
To protect customer information, we may need to verify your identity before processing certain requests.
Please provide sufficient information for us to understand your request, such as your name, contact details, relevant booking or agreement reference, and the nature of your request.
Privacy Contact:
Email: info@quicklease.ae
For general rental or booking matters, you may also contact:
Quick Lease Car Rental LLC
Phone: 800 78425
International/UAE: +971 4 408 7300
Email: bookings@quicklease.ae
The contact details currently published by Quick Lease include the above telephone and booking email information.
18. Third-Party Websites
Our website may contain links to third-party websites, platforms, applications, social-media pages, payment services, mapping services, or other external resources.
This Privacy Policy does not govern the privacy practices of those third parties.
We recommend reviewing the privacy policy and terms of any third-party website or service before submitting personal information.
Quick Lease is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.
19. Children's Privacy
Quick Lease's vehicle rental and leasing services are intended for individuals who are legally eligible to enter into the relevant rental, leasing, or service agreement.
We do not knowingly seek to collect personal data from children for the purpose of providing our services.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.
20. Business Transfers
If Quick Lease undergoes a merger, acquisition, restructuring, sale of assets, change of ownership, financing transaction, or similar corporate transaction, personal data may be transferred as part of that transaction where legally permitted.
Any such transfer will remain subject to applicable privacy and data-protection requirements.
21. Accuracy of Personal Information
We rely on customers to provide accurate, complete, and up-to-date information.
You should notify us if your contact information, identification information, driving license information, or other relevant details change.
Providing inaccurate or misleading information may affect our ability to provide services and may have contractual or legal consequences where applicable.
22. Changes to This Privacy Policy
Quick Lease may update this Privacy Policy from time to time to reflect:
· Changes in UAE laws or regulations;
· Changes to our services;
· Changes in technology;
· Changes in how we process personal data;
· Changes in third-party service providers;
· Improvements to our privacy practices.
When we make material changes, we may update the “Effective Date” or “Last Updated” date displayed at the beginning of this Privacy Policy.
We encourage customers and website visitors to review this page periodically.
23. Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of the United Arab Emirates, subject to any mandatory legal provisions applicable to the processing of personal data.
Where specific contractual terms apply to a rental, leasing, or other service transaction, those terms should be read together with this Privacy Policy.
Nothing in this Privacy Policy is intended to remove or restrict any mandatory right or protection available under applicable UAE law.
24. Contact Quick Lease
If you have questions about this Privacy Policy, our data practices, or the handling of your personal information, please contact us.
Quick Lease Car Rental LLC
Website: quicklease.ae
Privacy Email: info@quicklease.ae
Booking Email: bookings@quicklease.ae
Phone: 800 78425
Phone: +971 4 408 7300
Barsha Head Office
Shop No. 18, Al Raha Building, Opposite City Max Hotel, Behind Mall of the Emirates, Al Barsha 1, Dubai, UAE
P.O. Box 88152, Dubai, UAE
Abu Dhabi Branch
Shop G23, Energy Building, Musaffah M20, Abu Dhabi, UAE
Abu Hail Branch
Shop 64, Sheikh Fatima Building, Hor Al Anz East, Abu Hail, Deira, Dubai, UAE
P.O. Box 99070
Quick Lease currently publishes these branch and merchant details on its website.
Your Privacy Matters
At Quick Lease, we believe privacy should be straightforward and transparent. Whether you are visiting our website, requesting a quotation, booking a vehicle, renting a car, entering into a lease, or communicating with our team, we aim to handle your personal information responsibly and securely.
If you have any questions about how we collect, use, store, or protect your information, please contact us using the details provided above.